Every agency strives to act like and be considered a partner for their clients - not a vendor. The difference being that vendors just sell you something. They're not concerned about your business, they're not invested in your success and they're not interested in building a relationship with you unless by that you mean keeping your credit card on file so they can auto-charge your next order.

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Retainers are popular with both agencies and clients because each view the retainer as a way of managing risk. As Warren Buffet put it; "Risk comes from not knowing what you're doing." So who takes the risk when it comes to a retainer?

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Agencies have needs and employees have needs. Why is it so difficult to align those needs successfully?

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Think fast - what is the one device in your life that you absolutely cannot do without?

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According to a 2013 Replicon study, timesheets are far and away the most disliked time-related activity in an organization. It’s no surprise then, that employees put off filling out their timesheets as long as they possibly can.

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